Contact EMF Neutralizer Australia
Have questions about Aulterra EMF protection? We'd love to hear from you. Reach out and our Queensland team will get back to you as soon as possible.
For product guidance, see our FAQ and how it works pages, or browse the full product range.
Location
38 Banksia Ave Coolum Beach QLD 4573
Sunshine Coast, QLD — serving Australia & New Zealand
Send us a Message
Frequently Asked Questions
Q:How quickly will I receive a response?
We aim to respond to all enquiries within 24 business hours. For urgent matters, please call us directly. If you do not see our reply, check your spam or junk folder — and leave a phone number on the form so we can text you if needed.
Q:What is your return policy?
We offer a 30-day satisfaction guarantee on eligible products. Please see our Returns Policy for full details and exclusions.
Q:Do you ship internationally?
We currently only ship within Australia and New Zealand. If you are outside Australia and New Zealand, please order from Aulterra USA via this LINK.
Need help choosing EMF protection?
Most customers start with Neutralizer Discs for phones and devices. For whole-home coverage, add the Whole House USB. Our team can help you match products to your home, car, or personal needs.